Orders

Of course, in real time! Go to the Order Tracking section and enter your order number and email address.

If you have received a defective item or an item you did not order, please return it. See the link HERE for more information.

Yes, you have the option to pick up your order from one of our stores. To do so, you need to select the store from which you want to collect your order on the Checkout page.

Please see all the information regarding the delivery and refund of products purchased through Click & Collect on the Delivery Methods and Returns and Refunds pages.

The products appearing in our online store are available for immediate shipment. Items whose sizes are not available are marked as unavailable. In exceptional cases (e.g., holidays, sales periods), there may be shortages in product availability due to simultaneous order placement by customers.

You will not be charged for products that we are unable to ship to you.

We work hard to ensure the availability of our products. Shortages rarely occur. Both our collection and the availability of our products are updated regularly! For this reason, it is worth visiting us often!

If the product you want is out of stock, you can check its availability at your nearest Tommy Hilfiger store. See our stores HERE.